Employees are on the front lines of change when it comes to AI in industry. With the rapidly advancing technology has entered the fact that simple tasks are beginning to be able to be automated. As we progress in science and technology, even some of the more complex tasks have started to be automated. This spells danger for some professions.

In this article by George Krasadakis for Medium, Krasadakis points out several industries that will be impacted by AI and gives an example of how AI can be used to replace human workers.
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Krasadakis uses customer service as an example of a sector of the job market that could easily be automated. He shows that "A properly trained A.I. system can understand customer requests in natural language, identify the mentioned or implied entities (for instance, which product or service the request refers to); it can estimate customer’s intent early enough (for example, to activate a service or ask for help); it can instantly process large volumes of data and apply the corporate policy in order to identify the best action/ decision for the particular case; the decision can then be communicated to the customer in natural language." (Krasadakis)
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People should take points like this seriously. AI will not get tired; it will not get upset with impatient customers; it can pull outside information almost instantaneously and could be far more effective than human customer service representatives.
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So with all of these jobs at stake, how could there be an upside? In this article by Bernard Marr, a contributor for Forbes and a business strategist, Marr gives several examples of how AI can help both the employer as well as the employee.

One of the points Marr makes is that AI can be used not only to train employees but can also be used to increase the efficiency of people. He describes AI as being more of an assistant not a replacement to workers, "They will also recognize when employees are having difficulty or spending too long on particular problems, and be ready to step in to either assist or if the job is beyond something a bot is capable of doing itself, suggest where human help can be found." (Marr)
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This is a viewpoint that I cannot say I have considered before. When looked at in this light, AI does have the potential to improve efficiency without outright replacing the human worker.